At Luca Occasions ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or inquire about our wedding planning services.
Information We CollectWe may collect the following information when you interact with our website:
- Your name
- Email address
- Phone number
- Wedding date
- Wedding location
- Guest count
- Budget information
- Any additional details you choose to provide through contact forms, questionnaires, or emails
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Website usage data through cookies and analytics tools
How We Use Your InformationWe use your information to:
- Respond to your inquiries
- Provide wedding planning and coordination services
- Prepare proposals and contracts
- Communicate about your wedding or event
- Improve our website and customer experience
- Send newsletters or marketing communications (only if you have opted in)
- Meet legal and business obligations
Sharing Your InformationWe respect your privacy and do not sell your personal information.
We may share your information with trusted third-party service providers when necessary to operate our business, including:
- Payment processors
- Website hosting providers
- Email marketing platforms
- Scheduling software
- Wedding vendors that you have approved or requested us to communicate with
These providers are required to protect your information and only use it for the services they provide.
We may also disclose information if required by law.
Data SecurityWe take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
While we strive to protect your information, no method of online transmission or electronic storage is completely secure.
Retention of InformationWe retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
Photography & MediaThroughout the planning process and on your wedding day, photographs and videos may be captured by your professional photography and videography team. With your permission, Luca Occasions may receive selected images or videos from your photographer or videographer, or capture behind-the-scenes content, for use in our portfolio and marketing materials.
These images and videos may be used to:
- Showcase our work on our website
- Share on social media platforms
- Feature in blog posts or real wedding galleries
- Include in promotional materials, advertisements, or publications
- Display in printed marketing materials or presentations
We respect your privacy and understand that every couple has different preferences regarding the sharing of their wedding images. We will only use your wedding photos or videos if you have provided your consent through your service agreement or in writing.
If you choose not to have your wedding featured, we will honor your request. You may also withdraw your consent at any time by contacting us. While we will make reasonable efforts to remove future uses of your images, we cannot guarantee the removal of content that has already been published in print or shared by third parties.
Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact UsIf you have questions about this Privacy Policy or how your information is handled, please contact us:
Luca Occasions
Email:
[email protected]Phone: 403-680-8941
Website: www.lucaoccasions.com
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